Frequently Asked Questions

Yes! We understand that a website is an investment. We offer flexible payment plans where you can pay 50% upfront and the remaining 50% upon completion. For larger projects, we can arrange custom payment schedules. We accept Mobile Money, bank transfers, and international payments.

All our packages include: custom responsive design, mobile optimization, basic SEO setup, contact forms, social media integration, SSL security certificate, and 30 days of post-launch support. Higher packages include additional features like blog functionality, e-commerce capabilities, and advanced integrations.

Timeline depends on project complexity. A basic business website takes 2-4 weeks, professional websites take 4-6 weeks, and complex e-commerce or web applications take 8-12 weeks. We provide clear timelines during our initial consultation and keep you updated throughout the process.

Our process includes: 1) Discovery call to understand your needs, 2) Strategy and planning, 3) Design mockups for your approval, 4) Development and building, 5) Testing across devices, 6) Launch and training, 7) Ongoing support. You're involved at every step and can request revisions during the design phase.

We include 2-3 rounds of design revisions in all our packages to ensure you're completely satisfied. Additional revisions beyond this are available at an hourly rate. We've found that with good communication upfront, most clients are happy within the included revision rounds.

Absolutely! All our websites are fully responsive and optimized for mobile devices. Over 70% of web traffic in Ghana comes from mobile phones, so we design mobile-first. Your site will look great and work perfectly on phones, tablets, and desktops.

Yes, we offer reliable hosting solutions starting from GH₵ 500/year. We use fast, secure servers with 99.9% uptime guarantee. Hosting includes SSL certificates, daily backups, and technical maintenance. You can also use your own hosting if you prefer.

Yes! We build websites with user-friendly content management systems. After launch, we provide training so you can update text, images, and add new content. For more complex changes, our maintenance packages cover ongoing updates and improvements.

Security is a top priority. All our websites include SSL certificates (the padlock in the browser), secure coding practices, regular security updates, and protection against common vulnerabilities. For e-commerce sites, we implement additional payment security measures.

Yes! We develop mobile apps for both iOS and Android platforms. We use React Native and Flutter for cross-platform development, which means your app works seamlessly on both platforms while reducing development time and cost by up to 40%.

Mobile app costs depend on features and complexity. Simple apps start from GH₵ 15,000, while feature-rich apps with backend systems range from GH₵ 30,000 - GH₵ 100,000+. During our consultation, we'll provide a detailed quote based on your app requirements.

Yes! We offer maintenance packages starting from GH₵ 200/month. This includes security updates, regular backups, performance monitoring, content updates, and priority technical support. Keeping your website maintained ensures it stays secure and performs well.

All projects include 30 days of free post-launch support to address any issues or questions. After that, you can choose from our maintenance packages or contact us for one-off support needs. We're committed to your long-term success.

Yes! All our websites include basic SEO optimization. We also offer dedicated SEO packages that include keyword research, on-page optimization, local SEO for Ghana businesses, content strategy, and monthly performance reports. SEO is crucial for getting found on Google.

While our focus is web development, we can advise on digital marketing strategies. We partner with trusted marketing professionals for social media management, Google Ads, and content marketing if you need comprehensive marketing support.