How We Increased Online Engagement by 42% for a Credit Union Website
Adaze Web Studio
Team
How We Increased Online Engagement by 42% for a Credit Union Website
A strong online presence is critical for credit unions looking to connect with members digitally. In this case study, we show how we helped a credit union increase website engagement by 42% in just 3 months through strategic design, UX improvements, and performance optimization.
Client Background
- Industry: Credit Union / Financial Services
- Goal: Increase online engagement and digital service usage
- Challenges: Outdated website, slow load times, difficult navigation
Our Approach
- Website Audit & UX Redesign
- Simplified navigation for account access and member services
- Optimized layout for clarity and ease of use
- Speed & Performance Optimization
- Reduced page load time from 6s → 2s
- Implemented caching, image optimization, and responsive design
- Content & Call-to-Action Optimization
- Highlighted key services with clear CTAs
- Structured content to guide users toward digital transactions
Results
- Website engagement increased by 42%
- Page views per session rose by 30%
- Member actions (e.g., form submissions, online service usage) increased by 28%
“Our website has never been more effective. [Your Agency] transformed the online experience for our members, and the results speak for themselves.” – Client Testimonial
Conclusion
Through UX redesign, website optimization, and clear CTAs, we helped our credit union client achieve measurable growth in member engagement. This case study shows that even small website improvements can drive big results.
"Want to optimize your website and engage more users? Contact us today for a free website audit!"